Straight answers to the most common questions.
Buying
Is it safe to buy here?
All payments go through Stripe — the same payment processor used by Amazon and major retailers. Your card info is never stored on Wolf Garden. Seller ratings and reviews are visible on every listing so you can see who you're buying from before you commit.
What if the item isn't as described?
You have 48 hours after receiving an item to flag a problem through the messaging system. If the item is significantly not as described, Stripe's buyer dispute process protects you. See our Disputes page for the full process.
How do trades work?
Trades are completely free — Wolf Garden charges zero fees. You and the seller agree on the trade through messaging, then ship to each other. Both parties pay their own shipping. Simple as that.
Selling
How much does it cost to sell?
Free to list. Wolf Garden takes a 5% fee only when your item sells. No monthly fees, no subscription, no upfront cost.
How do I get paid?
Stripe deposits your payout directly to your bank account within 2 business days of a completed sale.
Can I sell anything?
Outdoor gear only — hunting, fishing, camping, hiking, climbing, archery, optics, and search & rescue equipment. No firearms, no ammunition, no illegal items. Wolf Garden reserves the right to remove any listing that doesn't fit the community.
Renting
How does renting work?
The owner ships the item with a prepaid return label included. You pay a refundable security deposit upfront which is returned when the item comes back in the same condition. Phone verification is required to complete any rental booking.
What if I damage a rented item?
The security deposit covers minor wear. For significant damage, the renter is responsible for the cost of repair or replacement up to the item's listed replacement value. This is agreed to at the time of booking.
Account
How do I report a bad listing?
Hit the Report button on any listing. We review all reports and remove listings that violate our terms.
How do I delete my account?
Email wolfgarden21@gmail.com and we'll remove your account and all data within 48 hours.